Customer Relationship Specialist(Japanese Speaking)

Medical industry experience is a must

■OVERVIEW
A group company managing a cutting-edge regenerative medicine clinic is looking for staff at its Singapore office.

There is no need for new business development; instead, you will be handling inquiries mainly from English-speaking and Chinese-speaking regions flowing into the headquarters and the Singapore office. Your role will be to guide these inquiries to increase patient intake at our clinics in Tokyo.

Important notes: Training in Japan: 1-2 months to work at HQ office
*All the cost covered by employer (Air tickets, Accomodation and else needed for work and stay)
■RESPONSIBILITIES
-Responding to new inquiries and providing customer acquisition support.
-Communicating fluently in English and Chinese, effectively liaising with customers and distributors, understanding and resolving their issues.
-Communicating with the headquarters as necessary to resolve customer and distributor issues and requests.
-Proficiency with document tools, managing related documents and data processing.
-Demonstrating swift responsiveness, business acumen, problem-solving skills, and appropriate decision-making abilities.
-Building good relationships with people, promoting teamwork and business development.
■REQUIREMENTS
-Experience in medical industry is a must
-Experience as a contact point with travel agencies or external distributors.
-Fluent communication skills in English and Chinese, with the ability to communicate smoothly both orally and in writing.
-Excellent sales and coordination skills, capable of handling multiple tasks and work pressure effectively.
-Strong problem-solving and adaptability skills, with the ability to respond quickly in emergencies.
-A proactive and constructive approach, actively proposing solutions to problems.
-Strong relationship-building skills, fostering good relationships with people from diverse backgrounds and cultures, and promoting teamwork and business cooperation.
■PREFERRED SKILLS
-Business level of language skills at Japanese speaking is a plus, but not a must
■SALARY/ GURANTEE
SGD 3,500 ~4,000 (MONTH) Open & Negotiable
■WORKING HOURS
9:00 am ~ 6:00 pm
■WORKPLACE
Work From Home, Remote Work
■BENEFITS
TBA
■HOLIDAYS/ VACATIONS
TBA
■ADVICE FROM AGENT
Press Inquiry button below and send us your information such as
・Your Current Salary (Last Drawn Salary) and Expected Salary
・Your Notice Period
・Your Reasons for leaving current and/or last employment
・Attach your resume in MS WORD FORMAT

下記のお問合せボタンをクリックし、以下の内容を記載の上お送りください。
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・退職通知期間
・現在のご就業先(前職)を退職したい(退職した)理由
・Word形式にて職務経歴書を添付

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